Online Permits FAQ

Who can register and apply for a permit?

You must be a licensed contractor or homeowner and homesteader to apply for a residential permit online. Inspections staff will verify ownership and/or required licensing when processing a permit application.

How do I pay for one or multiple permits at one time?

Once logged in to your portal account, navigate to the My Items section. Any permit that is available for payment will have a button visible titled "Add Fees to My Cart". Select this to add one or multiple permits to your cart. Alternatively, you can select an individual permit hyperlink to view the itemized permit fees under the Fees section for the specific permit. From here, select "Add Fees to My Cart".

The "My Shopping Cart" is located on the top navigation bar and can be selected at any time to make a payment. A receipt will be emailed to the email provided during payment from our payment processing company. An email will also be sent to the contractor listed on the permit which will include the permit card and the itemized invoice from the City of Inver Grove Heights.

What type of permits can be applied for online?

Single Family Residential Permits:

  • Building - Re-roof or re-side (ice & water or house wrap photos can be uploaded after the permit is issued)
  • Mechanical - Furnace, A/C, Fireplace or Gas Piping
  • Plumbing - Utilities, Water Heater or Water Softener and all other fixtures

→ All other permit applications will still need to be processed in-person or by mail at this time.

Can I have multiple users for one account?

You are only able to have one email address/password associated to your account. You may consider having a shared account for your business if you are interested in giving multiple users access.

Where can I find more information about Permits or Contractor Licensing Requirements?

See Permit Information on the City's website.

How to I submit documents or photos?

Once a permit has been applied for, navigate to the My Items section and select the permit you would like to upload photos/documentation for. Scroll to the Documents & Images section to upload. Inspections staff will be notified of the document upload.

→For roofing ice & water or siding house wrap photos, inspections staff will automatically schedule a final inspection within 7 business days of receiving the photos - weather permitting.

How can I schedule an inspection?

At this time you are required to call in all inspections (outside of roofing and siding where photos have been sent). You can however verify and review inspection days/times that have been scheduled within My Items > Upcoming Inspections.

What is the Property Search function?

This search feature is for any non-registered user of the public to search a property and review the electronic permit history, giving the permit number, type, description, issue date and current status. Additional permit detail (fees, and inspections are only visible to registered users).

What payment types are accepted online?

Payment types accepted online include e-Check/Bank Account, Visa or Mastercard Debit Card, and Visa, Mastercard or Discover Credit Card.