Paying Your Bill

Pay your utility bill online

Looking for a Step-by-Step Guide to Registering in our Online Payment Portal?

To view a guide to registering within the payment system and setting up AutoPay, click here (PDF). 

Pay Online

Our online payment portal changed on Jan. 30, 2025. All customers who paid their utility bills online through the old portal will need to re-enroll through the new portal. Click here to connect to the new portal. 

The City’s new payment portal offers expanded payment options. You can now pay your bill online with an echeck, credit card (Visa, Mastercard, Discover, American Express), Apple Pay, or Google Pay.

To sign into the new system, you will need your account number. Once registered, you will have the option to add additional accounts to your profile, sign up for email and text alerts, as well as schedule your bill for autopay.

There is also a one-time payment option for those who do not want to register.

Effective Jan. 30, 2025, all credit card payments are charged a 3.1% service fee ($3 minimum). There is no fee to pay with an echeck.

Pay by Phone

You can also pay by phone by calling: 1-866-688-0145. Please have your customer account number ready. Spanish language option is available.

Pay In Person

Check and cash payments will continue to be accepted in person at City Hall with no added fees, Monday through Friday during regular business hours. Customers can also use the City’s drop box, located directly across from City Hall’s front door at any time. Credit card payments will include a 3.10% service fee ($3 minimum).

Pay By Mail

Please mail your check and payment stub to:
City of Inver Grove Heights
Lockbox 446091
P.O. Box 64039
St Paul, MN 55164

Questions or Need Help?

Call: 651-450-2520
Email utility billing

Moving?

Moving into or out of IGH? Please email utility billing your new contact information.

2026 Utility Rates

2025 Utility Rates